EzPRO | EzManagement - Leading Field Service Software

ezPRO end-to-end cloud-based Field Service Management Solution

Customisable field service management system to suit your service management business requirements.

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End to end Service Job Management

Manage your entire service job management operation from Quotation to
Invoice with ezPro Cloud

ezPro Features

ezPro includes all the fantastic features of the ezLite version, and provides more of
an end to end solution including bulk PPM contract Invoicing and Job Invoicing
with accurate Job pricing which
ensures margins are correct on every job.

All modules are Permissions based.

Job-quotation
Make Quotations Easy

Job Quotations

Turn a Quotation automatically into a job once approved.

  • PointMarkCreate great looking Quotes for your customers
  • PointMarkQuote Design and layouts can be created with our unique Report Template System
  • PointMarkPopular quotes can be saved as templates for easy access
  • PointMarkJob will be created once Quote is approved.
  • PointMarkAll Quote information carries through for automatic invoicing

Planned Preventative Maintenance Management

You can instantly check how many visits are left to be completed on a service contract

  • PointMarkRenew all your service maintenance contracts with a click on a button
  • PointMarkNo manual input needed
  • PointMarkCheck which contracts are due for a renewal or invoicing
  • PointMarkFollow up Renewal emails can be sent automatically
  • PointMarkAll future PPM calls automatically scheduled
Renewals + invoicing +
automatic PPM scheduling
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Intelligent Job Scheduling
& Dispatch
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Schedule & Dispatch Service

Never miss another maintenance visit or a call out ever again.

  • PointMark

    Quick and easy drag & drop scheduling software

  • PointMark

    Instantly dispatch & SMS/Email to customers

  • PointMark

    Integrated field staff holiday/time off planner.

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Real-time GPS Job +
Field staff locations
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Job Map

Unlimited number of sites associated with one main account

  • PointMark

    Ideal for dispatching field staff to urgent reactive calls

  • PointMark

    Live real-time MAP service/reactive jobs and sites on the system

  • PointMark

    View all service jobs live per site location

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Accurate Job Costing
made easy
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Job Pricing

All your Jobs can be accurately priced with our unique job pricing system

  • PointMark

    Set up Job Pricing for Commercial or Domestic customers or Projects

  • PointMark

    Parts pricing can be automated per customer type

  • PointMark

    Jobs are automatically priced once completed on-site

  • PointMark

    Job margins can be checked and adjusted before Invoicing

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Job Invoicing

Improve cashflow with rapid automated invoicing

  • PointMark

    Turn a job into an Invoice immediately, automatically pulling information from site works

  • PointMark

    Miscellaneous parts can be added and modified

  • PointMark

    Invoice with job sheets & forms can be emailed directly to customer

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Automate Invoicing in
real-time
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Use Stripe for instant payments
+ Customer invoicing, statements, reporting
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Customer Accounts & Payments

Keep track of all your Invoices & payment per customer

  • PointMark

    Complete history of Invoices

  • PointMark

    Account Payments, Credit Notes, Credit & Debits and Customer statements

  • PointMark

    Adjustments can be used for payments

  • PointMark

    Customer payments via Stripe

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Instant Timesheets from App
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Automated Timesheets

No more admin input needed collating timesheets

  • PointMark

    Engineers’ hours/timesheets automatically created

  • PointMark

    All travel and job time recorded per engineer or tech

Job-pricing
MOQ's - on Van Parts
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Van Stock

Fully account for all Van stock and replenish quickly

  • PointMark

    Manage stock levels for each Fieldworker’s van

  • PointMark

    Assign stock to each van and receive a MOQ stock alert

  • PointMark

    Each morning the office will receive an email of current stock levels.

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Job Metrics

Keep fully informed on all your service management metrics in real-time

  • PointMark

    Real-time Key performance data and reporting capabilities

  • PointMark

    Data can be exported into Excel for for management reporting

  • PointMark

    Run various Report statements on system eg Sales Book, Debtors List, Sales Receipts, Customer Source etc

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Dashboard & Reporting
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Customers get real-time access
to their account
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Customers' Portal

Each Customer can view all their Service and Maintenance jobs with full Documentation + their Quotes & Invoices.

  • PointMark

    Customer can view their Accounts & Job Status

  • PointMark

    Can print invoices & statements

  • PointMark

    Can make direct payments (Stripe)

  • PointMark

    Download Job sheets and forms as PDF files

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Asset Management made
simple
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Track & Maintain Assets on-site with asset log records

Keep track of all assets which require planned and reactive maintenance

  • PointMark

    Inspect, track & maintain assets for safety & compliance

  • PointMark

    View Asset history/ forms per site on ServiceJobs App

  • PointMark

    Complete multiple electronic forms per asset with pre-automated assetdetail for each consecutive service

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Real-time live on-site data collation from the ServiceJobs App syncs straight to the office for instant reporting.

Our award winning mobile App for technicians and engineers works with both ezLite & ezPro products.

Mobile features:

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    Customer & Job Details

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    Service History

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    Add Parts

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    Complete Electronic Forms

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    Audible Job Notifications

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    Voice to Text

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    Add Images

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    Get Customer Signatures

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    GPS Map

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    Records Travel & Labour
    Times

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    Free Customisable
    Work Sheet

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The easy to use ServiceJobs app - Field workers get trained in 20 minutes

Our ServiceJobs mobile App is available for download on either
Android or Apple devices.
Requirements: iOS 9 and above or Android 5.0 and above.

ezServiceHUB - ezPro

Per User £29 per Month/
Annual Fee

ezPro

- End to End Field Service
Management system

From Quotes, to Job Management to invoicing and payments + also integrates with leading Accounting packages

Book a one-to-one Demo with our Business Consultants today. We will help you find the right product for your company and industry

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ezpro third-party integration with Accountancy packages available with:

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    Xero

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    Quickbooks

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    Sage50

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    Sage Business Cloud Accounting

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    Sage Intacct

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    Sage 200

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    Big Red Cloud

Sync Customers + all Invoices, Credit Notes & Payments to your preferred accounting packages

Book your ezPro Demo now & let us know
which Accounting package you use

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