ezPro end-to-end cloud-based
Field Service Management Solution

Customisable field service management system to suit your service management
business requirements. Connect your Office, Mobile field staff and Customers
with automated paperless technology.

Service Job Management

Manage your entire service job management operation from Quotation to Invoice with ezPro Cloud

Schedule, automate and track your mobile workforce from anywhere

Our award winning mobile App for technicians and engineers works with both ezLite & ezPro products.

Mobile features:

  • Customer & Job Details
  • Service History
  • Add Parts
  • Complete Electronic Forms
  • Free Customisable Work Sheet
  • Voice to Text
  • Add Images
  • Get Customer Signatures
  • GPS Map
  • Records Travel & Labour Times
  • Audible Job Notifications

Our ServiceJobs mobile App is available for download on either Android and Apple devices. Requirements: iOS 9 and above or Android 5.0 and above.

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ezPro Features

ezPro includes all the fantastic features of the ezLite version, and provides more of
an end to end solution including bulk PPM contract invoicing and Job Invoicing
including accurate job pricing with margins.

Schedule & Dispatch Service

  • Quick and easy drag & drop scheduling software
  • Instantly dispatch & SMS/Email to customers
  • Integrated fieldworker holiday planner.

Never miss another maintenance visit or a call out ever again.

Planned Preventative Maintenance Management

  • Renew all your service maintenance contracts with a click on a button
  • No manual input needed
  • Check which contracts are due for a renewal or invoicing
  • Follow up Renewal emails can be sent automatically

You can instantly check how many visits are left to be completed on a service contract

Job Quotations

  • Create great looking Quotes for your customers
  • Quotes can be created with our unique Report Template System
  • Popular quotes can be saved as templates for easy access
  • Job will be created once approved.

Turn a Quotation automatically into a job once approved.

Job Pricing

  • Set up Job Pricing for Commercial or Domestic customers or Projects
  • Parts pricing can be automated per customer type
  • Jobs are automatically priced once completed on-site
  • Job margins can be checked and adjusted before Invoicing

All your Jobs can be accurately priced with our unique job pricing system

Van Stock

  • Manage stock levels for each Fieldworker’s van
  • Assign stock to each van and receive a MOQ stock alert
  • Each morning the office will receive an email of current stock levels.

Fully account for all Van stock and replenish quickly

Live Job Tracking

  • Live real-time MAP with GPS view of engineer locations
  • Live real-time MAP service/reactive jobs and sites on the system
  • All service jobs live per site location

Unlimited number of sites associated with one main account

Customer Portal

  • Customer can view their Accounts & Job Status
  • Can print invoices & statements
  • Can make direct payments ( Stripe)

All your service and maintenance Jobs can be tracked LIVE by job status – WIP & Job Completed.

Automated Time-sheets

  • Engineers’ hours/timesheets automatically created
  • All travel and job time recorded per engineer or tech

No more admin input needed collating timesheets

Job Invoicing

  • Turn a job into an Invoice immediately, automatically pulling information from site works
  • Miscellaneous parts can be added and modified
  • Invoice can be emailed directly to customer

Improve cashflow with rapid invoicing

Job Payments

  • Complete history of Invoices
  • Account Payments, Credit Notes, Credit & Debits
  • Adjustments can be used for payments.

Keep track of all your Invoices & payment per customer

Job Metrics

  • Real-time Key performance data and reporting capabilities
  • Data can be exported into Excel for reporting
  • Run various Report statements on system

Keep fully informed on all your service management metrics in real-time

Our ezPro Cloud software works well with these integrations


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