Products

As you cope with the growing demands of your Service business our smart cloud based field service management technology platform is designed to suit your business needs.

field service scheduling software

Our Field Service Products at a Glance

Starter package

ezServiceHUB Lite

Works best for service businesses who want to start using a scheduling and job software package before moving to the full package.

  • Simple CRM

  • Dispatch & Schedule Jobs

  • Job Management

  • Contract Management (PPM)

  • Holiday Planner

  • Time Sheets

  • Task Manager

  • Job KPI Reporting

  • ezServiceApp for Field Workers

  • Job Pricing

  • Van Stock & Parts Management

  • Invoicing

  • Credits/Debits/Payment Receipts

  • Payment processing via Stripe

  • Quotes

  • Accounting Integrations*

Complete package

ezServiceHUB Pro

The full package to manage your field service business end to end.

  • Simple CRM

  • Dispatch & Schedule Jobs

  • Job Management

  • Contract Management (PPM)

  • Holiday Planner

  • Time Sheets

  • Task Manager

  • Job KPI Reporting

  • ezServiceApp for Field Workers

  • Job Pricing

  • Van Stock & Parts Management

  • Invoicing

  • Credits/Debit/Payment Receipts

  • Payment processing via Stripe

  • Quotes

  • Accounting Integrations*

green circle

Cloud based web browser service. User Access controlled by Client on a permissions basis. 

Cloud solution supports end to end data encryption for all traffic between clients and cloud service.

Manage your onsite projects effortlessly

with the ezServiceHUB native app, part of both ezServiceHUB Lite & Pro

ezService App – 3 minute video overview

ezServiceHUB job management

Our mobile App is available for download on either Android and Apple devices. Requirements: iOS 9 and above or Android 5.0 and above.

ezServiceHUB Lite Features

Our base version will suit companies who need an easy to use job scheduling management system without Invoicing and Job pricing.

ezServiceHUB Pro Features

ezServiceHUB Pro includes all the fantastic features of the ezLite version, and provides more of an end to end solution including bulk PPM contract invoicing and Job Invoicing including accurate job pricing with margins.

Build your ezService platform with a wide range of add-on's

Additional cost for each add-on. Please contact us to discuss and for a quote.

Service Management software

ezService Manager

Some companies may prefer to host their solution inhouse. Talk to us and we will help you find the right product for your business needs.

Our software works well with these integrations

stripe
xero
intuit quickbooks
big red cloud
sage intacct
Sage Business Cloud logo
sage 200
sage 50

CRM

All Client details stored in one secure location including all Service history generated from ezService App as well as notes and Accounts*.

*Available on ezPro

ezServiceHUB site details

Contract Management

Store all maintenance contracts in one place, where future Jobs are automatically scheduled – never miss an appointment again. Plan for renewals and if required bulk invoice contracts* easily.

*Available on ezPro

ezServiceHUB contract management

Checklists

Create and complete Job specific checklists within the software for worksheets – where all job tasks are listed on the App to be signed off by the client.

ezServiceHUB checklists

Schedular

Drag & drop Scheduler. View field worker’s scheduler by day, week or month. No more double booking. Clear calendar overview of job scheduled, dispatched, WIP and completed including- unassigned future jobs and annual leave. Easy one click Job dispatch feature.

ezServiceHUB dashboard

Task Manager

Keep on top of Customer and Site tasks with the help of reminder email and SMS notifications.

Use the task boards for public and private team or individual task management.

ezServiceHUB task manager

Reporting KPI's

Key performance data and reporting capabilities (KPI’s) on Jobs to plan and manage your business. The dashboard will provide a graphical snapshot providing valuable Job insights in Real-time which can be exported into Excel for reporting.

Job Management software dashboard

Jobs

Jobs can be created on the software or the ezService App. Get real time updates of Jobs on route, WIP (work in progress/ in progress) declined, reassigned and completed. Manage reactive or planned Jobs. Jobs can also be split between field workers.

ezServiceHUB Job Management software

Time Sheets

Track and record time spent by each member of staff at each Job, making pay-roll simpler.

ezServiceHUB field service scheduling software

GPS & Job Map

Full view of where all Jobs are located, type/stage of Job in Real-time, as well as a view of your team’s location as they move from job to job each day.

ezServiceHUB field service management app

Pricing

Create Bespoke Pricing Schemes to cover parts and labour overheads and apply these to individual customer or customer types. Tracks projects with multiple invoices for the same customer/job.

ezServiceHUB job pricing dashboard

Quotes

Quotes are coming soon….

Great looking custom quotations can be generated from templates in minutes.

Takes the chore out of doing complicated quotes and makes it a pleasure.

Quotations for customers with custom price lists, margin or mark-up can be applied for parts labour etc.

Easy customised quotes, can be broken into sections as required for customer with descriptions for each section and customisable and standard documentation with each quote.

Invoicing

Invoice directly from the ezServiceHUB pulling the information on time, parts and labour used on Job. Miscellaneous and other items can be added and modified if required.

ezServiceHUB invoicing

Accounts

Complete history of Invoices, Account Payments, Credit Notes, Credit & Debit Adjustments which can be exported to your Accounting Package* if required and Stripe* can be used for payments.

*Add-on Features

ezServiceHUB invoicing dashboard

Van Stock

Manage stock levels within the vans on the road: assign stock to each and receive a MOQ (minimum order quantity) stock alert when low to ensure efficient stock levels. The office will receive an email every morning of current stock levels.

ezServiceHUB Field service management software

Asset Management

Asset Management coming soon….

Servicing and generation of service documentation for Assets has never been easier.

Each asset record can be configured with service frequency, date of last service and can be part of a collection of assets at a client site. Engineer going on site will see the records and can service the assets and generate the appropriate documentation and see when next service is due per item, item notes etc. Item service history is also available.

SMS

SMS’s can be used to let customers know what time the fieldworker is attending a Job and also when the Job is completed.

ezServiceHUB messaging

Accounting Integrations

Preconfigured integrations with Xero, QuickBooks, SAGE, Big Red Books and Stripe for payments.

stripe
xero
intuit quickbooks
big red cloud
sage intacct
Sage Business Cloud logo
sage 200
sage 50

Customised Electronic Documentation

Although the work sheet and some industry forms are available free on the ezServiceApp.

Customised forms for your field workers which are unique to your company can be designed cost effectively.
These can be automatically pre-populated with Job and Client details for faster completion.

Please talk to our team and let them know your requirements.

ezServiceHUB customer features