We have integrated ezServiceHub with ARC Sentinel software to enable users to click on a serial number and navigate directly to the corresponding site in Sentinel.

The integration is based on mapping the Degi Number in ezServiceHub to the Transmitter ID in Sentinel. A web job has been configured to run daily, which retrieves the corresponding site in Sentinel using this mapping.

A screen has been added to manually map Sentinel sites. In certain scenarios where the web job is unable to map the sites automatically, users can use this screen to perform the mapping manually.

Added the option to enter a “To” email address—separately from the site/customer email—in the site list’s Send Email function.

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In the site list added the Mailshot option

In the statement screen add the filter setting to Exclude ADR from “Non DD INV/ADR” filter

Purchase Order List – Jobs and Quotes hyperlink

Import option added for customer sites. This feature enables users to import multiple sites associated with different customers from an Excel file.

Import Excel Column summary: