ezservicehub

ezServiceHUB - Easy to implement, Easy to train, Easy to use

Job Tracking Process

Job gets assigned to the engineer on the Scheduler.

A notification goes to the technician's device and the ServiceJob App.

The ServiceJobs App tracks the travel and labour hours plus any Parts used.

On the live GPS tracker, you will see a real-time view of each engineer and job location on the software.

Since all the job details are pre-filled on forms, the field worker can complete work documentation rapidly

ServiceJob App syncs with the software allowing data to get stored and recorded instantly in the company's database

The Job status will change to - Completed on App - this call will now be ready for invoicing back in Office in real-time & the Timesheet generated

Once connected everything syncs back to OfficeBook a free 30 minute demo!

Customer details can be reviewed quickly, and new customers quickly added.
Customers receive SMS or email notifications about maintenance engineer arrival times and work completion
The correct technical engineer with the right qualifications can be assigned to specific facility types
Complete information and transparency on all maintenance jobs - allow your customers portal access to view completed jobs & related documentation
Provide excellent customer service using the ezServiceHUB platform
Automated preventative maintenance scheduling keeps facilities compliant and reduces downtime

Create high-tier service performance for your facility management clients - maintenance contracts and reactive calls can be quickly scheduled and dispatched in bulk daily or in advance.
Live GPS tracker for job location and technicians with real-time job notifications sent to the technician's app
Complete industry forms and worksheets with customer signatures plus add images and parts records on the app
Add follow-up jobs and new customers on the app to increase business leads and maintain asset lifecycles
Bulk scheduling capabilities for planned preventative maintenance across multiple facilities

These features available on ezPro only

With ezPro the Quote to Job to Invoicing process is seamless & instant - get cash in quicker!

Create up-front pricing for maintenance contracts: half-hour rates, hourly rates, or flat rates for standard facility jobs
Generate customer statements, sales receipts, debtors lists and sales books for any date range
Unique approvals-based quotation system - create facility maintenance jobs directly from quotes
Invoice single or multiple jobs per site or multiple sites on the same invoice
All travel, labour and parts costs are recorded automatically on every facility maintenance job
Customer portal integration so clients can make instant payments (Stripe integration)