Appliances Maintenance Software | Ireland | EzManagement

ezServiceHUB Appliances
Maintenance
Software

Job Tracking Process

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1. Log Job

Job gets assigned to the engineer on the Scheduler.

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2. Field Worker receives Job on App

A notification goes to the technician's device and the ServiceJob App.

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3. App Automates time & parts used on Job

The ServiceJobs App tracks the travel and labour hours plus any Parts used.

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4. Get Real-time view of Jobs

On the live GPS tracker, you will see a real-time view of each engineer and job location on the software.

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5. Complete worksheets & forms fast

Since all the job details are pre-filled on forms, the field worker can complete work documentation rapidly

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6. Real-time data sync to office

ServiceJob App syncs with the software allowing data to get stored and recorded instantly in the company's database

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7. Automatic Time sheets & Invoices generated

The Job status will change to - Completed on App - this call will now be ready for invoicing back in Office in real-time & the Timesheet generated

Field workers can work offline if network connection drops.

Once connected everything syncs back to Office BOOK A FREE 30 MINUTE DEMO!
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Improve Customer Service on site when fixing appliances

  • Customer details can be reviewed quickly, and new customers added.
  • Customers will receive an SMS or email about the job details
  • The correct technical engineer with the right skill can be assigned
  • Have complete information and transparency on all Jobs
  • Provide excellent customer service using the ezServiceHUB platform
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Manage your Appliance repair jobs

  • Create high-tier service performance for your clients - maintenance contracts and reactive calls can be quickly scheduled and dispatched in bulk daily or in advance.
  • Arrange and rearrange your technician's schedule
  • Select the right technician based on location, job type and experience
  • Real-time job notifications sent to the technician's App
  • In addition to completing worksheets, the technician can also create Jobs or follow up jobs and add new customers on the ServiceJobs App

Quote, Invoice and Payments

These features available on ezPro only

With ezPro the Quote to Job to Invoicing process is seamless & instant - get cash in quicker!

  • Create your up-front pricing, anything from a half-hour or hourly or flat rate by job
  • Generate customer statements, sales receipts, debtors list and sales book for any date range
  • Unique approvals-based quotation system - create a job directly from a quote
  • Invoice single or multiple jobs per site or multiple sites on the same invoice
  • All travel, labour and parts costs are recorded automatically on the job
  • Use Customer Portal so Client can make instant payments (Stripe)
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Check out our products to find out which
works best for your company needs

Lite

ezLite

Automated Field Service Scheduling and Dispatch software

Ideally for Service Companies who need to track their onsite service and reactive calls and keep on top of paperwork

Check it out!
Pro

ezPro

End to End Field Service Management

From Quotes, to Job Management to invoicing and payments + also integrates with leading Accounting packages

Check it out!

Book Free Demo to see the
ezServiceHUB Appliances Maintenance Software.

Free
30 Mins
demo

ezPro third-party integration with Accountancy packages available with:

  • Xero
  • Quickbooks
  • Sage Business Cloud Accounting
  • Sage Intacct
  • Sage 200
  • Big Red Cloud

Sync Customers + all Invoices, Credit Notes & Payments to your preferred accounting packages.

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