NUACOM & EzManagement Integration | EzManagement | IE & UK

Connect Your Calls to Your Field Service Operations

The NUACOM & EzManagement integration ensures every client conversation is logged, synced and actionable, directly inside your field service workflow.
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Field Service Software Built for Engineers: Since 1998

Since 1998, EzManagement has provided premier Field Service Management Software for UK and Irish professionals, streamlining operations for engineers and service-based companies. Designed to meet the rigorous demands of industries such as Fire & Security, Plumbing, Heating and Electrical engineering, EzManagement simplifies the entire business lifecycle.

From initial quotations and job scheduling to onsite engineering management and final invoicing, the ezServiceHUB platform ensures that office staff and onsite engineers stay perfectly synchronised. Now, with the NUACOM integration, every client phone call becomes a documented, searchable part of that same workflow.

How the NUACOM & EzManagement Integration Works

The NUACOM and EzManagement integration ensures every client interaction is captured and accessible inside ezServiceHUB.

Contact Synchronisation: Your EzManagement contacts are automatically synced with NUACOM, so you always know who is calling.

Click-to-Call: Launch calls directly from EzManagement with a single click. No manual dialling required.

Automated Call Logging Every call, including the recording, is instantly synced to the relevant contact record. No manual entry needed.

1-Click Contact Access: Jump from the NUACOM app directly to the right EzManagement contact record in one click.

AI Call Analysis: AI summaries and transcriptions sync automatically into EzManagement, with keyword tracking, auto-tagging, and action items available via the NUACOM Portal.

Every Call Automatically Logged to the Right Contact Record

When a client calls, NUACOM instantly identifies them and syncs the interaction to their EzManagement record. Call time, duration, recording, and outcome are all captured automatically: no manual notes, no data entry, no dropped details.

Supervisors and office staff can review call history alongside job history, quotations, and invoices in a single view. This means disputes are resolved faster, engineers are briefed more accurately, and the context of every previous conversation is never lost.

The result is a faster, more accountable workflow where every client communication is properly documented and linked to the right job.

Catering Equipment Planned Preventative Maintenance & Reactive Call Management

Scale Your Field Service Operations with NUACOM's Communication Tools

Beyond the integration, EzManagement users can scale their operations with NUACOM’s full business communications suite, purpose-built to give field service companies a professional, competitive edge.

Enjoy unlimited calls in Ireland, the UK and 20+ countries with predictable, flat-rate pricing, so there are no surprise bills at month-end. Built-in SMS capabilities keep engineers and clients in the loop without the need for any additional tools.

A customisable auto-attendant and voice menu (IVR) routes every inbound call to the right person automatically, projecting a professional image from the very first ring, whether your team is in the office or out on the road.

Field service management software

Ez Management also Integrates with Leading Accounting Software

EZ Management seamlessly integrates with popular accounting software such as Sage, Xero, Quickbooks, and Big Red Cloud, further reducing administrative workload and enhancing efficiency. Reduce your admin workload by connecting to the accounting tools you already use.

*Invoicing and Accounting Integration is only available on our end to end field service management software solution, ezPRO.

PRO

From €43 Per User/Month/
Annual Fee

ezPRO

End to End Field Service Management

From Quotes, to Job Management to invoicing and payments + also integrates with leading Accounting packages

Frequently Asked Questions

The integration connects your business phone system directly to ezServiceHUB. When a client calls, their contact record is identified automatically. Every call is logged to the correct contact, recordings are stored, and your team can jump from the NUACOM app into EzManagement with a single click, eliminating manual data entry and giving everyone full visibility of client communications.

No. With the NUACOM integration enabled, every inbound and outbound call is automatically logged to the relevant EzManagement contact record. This includes the call time, duration and recording, with no manual input required from your team.

NUACOM's AI Call Analysis automatically generates a written summary and full transcription of each call. These are synced directly into the corresponding EzManagement contact record. Via the NUACOM Portal, you can also access keyword tracking, auto-tagging, action items and topic insights, helping your team maintain quality control and never miss a follow-up.

The NUACOM integration is available on ezPRO, EzManagement's end-to-end field service management solution. ezPRO covers the full workflow from quotes to job management, automated invoicing and payments, with integrations to leading accounting packages and NUACOM for communications.

Yes. With Click-to-Call enabled, your team can initiate a call to any client or contact directly from their EzManagement record. There's no need to copy or dial numbers manually, simply click the number and NUACOM handles the rest, automatically logging the call on completion.

The easiest way to get started is to book a free 30-minute demo with the EzManagement team. We'll walk you through the integration live, answer your questions and set you up with the right plan for your business. You can also sign up directly at ezmanagement.com.
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