About

ezManagement Ltd is an Irish SaaS (Software as a Service) technology company based in the North West of Ireland which develops and market business software & mobile Apps to manage service-based jobs carried out by field service workers and maintenance companies.

1998

Our company was established in 1998, to provide software to the Irish Security Industry and certified installers who are audited annually. The software helped small to medium-sized companies to manage their complex paperwork far quicker as it was built to automate complex quotations and Security related forms and documentation could be completed in minutes rather than hours. Our software is now established as the go-to software for Security installers in Ireland and has gained a growing share in the UK Security market.

2008

With the launch of the iPhone in 2008 and the development of App technology over the next few years, the company grew and diversified into different industries. The ezServiceApp is used daily by thousands of field workers, engineers and technicians who install, service and maintain products and services onsite.

2020

Today, ezManagement is constantly expanding and in 2020 we launched our ezServiceHUB and ezService App solution, which helps multiple industries transition from analogue manual paper-based processes to digital technology.

Our latest software has a simple to use Cloud interface – supported by powerful robust backend functionality ( in layman terms – we use premium technical wizardry) that makes complex field management tasks “easy”.

We continue to work with customers to constantly improve our products so they meet our customer changing needs and to continually up-service our support to them.

How to pronounce our name

How ezManagement is pronounced:

The original creator of the software coined the name ezManagement by adopting the American pronunciation of the “z” (zee) in “ez management” so it sounds like like “easy management”.

"Time lost is never found again."

ezManagement creates easy data management pathways through complex, time consuming, wasteful and repetitive practices so that TIME (Our greatest resource) is not squandered.

Customised Electronic Documentation

Although the work sheet and some industry forms are available free on the ezServiceApp.

Customised forms for your field workers which are unique to your company can be designed cost effectively.
These can be automatically pre-populated with Job and Client details for faster completion.

Please talk to our team and let them know your requirements.

ezServiceHUB customer features

Accounting Integrations

Preconfigured integrations with Xero, QuickBooks, SAGE, Big Red Books and Stripe for payments.

stripe
xero
intuit quickbooks
big red cloud
sage intacct
Sage Business Cloud logo
sage 200
sage 50

SMS

SMS’s can be used to let customers know what time the fieldworker is attending a Job and also when the Job is completed.

ezServiceHUB messaging

Accounts

Complete history of Invoices, Account Payments, Credit Notes, Credit & Debit Adjustments which can be exported to your Accounting Package* if required and Stripe* can be used for payments.

*Add-on Features

ezServiceHUB invoicing dashboard

Invoicing

Invoice directly from the ezServiceHUB pulling the information on time, parts and labour used on Job. Miscellaneous and other items can be added and modified if required.

ezServiceHUB invoicing

Pricing

Create Bespoke Pricing Schemes to cover parts and labour overheads and apply these to individual customer or customer types. Tracks projects with multiple invoices for the same customer/job.

ezServiceHUB job pricing dashboard

Van Stock

Manage stock levels within the vans on the road: assign stock to each and receive a MOQ (minimum order quantity) stock alert when low to ensure efficient stock levels. The office will receive an email every morning of current stock levels.

ezServiceHUB Field service management software

Reporting KPI's

Key performance data and reporting capabilities (KPI’s) on Jobs to plan and manage your business. The dashboard will provide a graphical snapshot providing valuable Job insights in Real-time which can be exported into Excel for reporting.

Job Management software dashboard

Checklists

Create and complete Job specific checklists within the software for worksheets – where all job tasks are listed on the App to be signed off by the client.

ezServiceHUB checklists

Time Sheets

Track and record time spent by each member of staff at each Job, making pay-roll simpler.

ezServiceHUB field service scheduling software

Contract Management

Store all maintenance contracts in one place, where future Jobs are automatically scheduled – never miss an appointment again. Plan for renewals and if required bulk invoice contracts* easily.

*Available on ezPro

ezServiceHUB contract management

GPS & Job Map

Full view of where all Jobs are located, type/stage of Job in Real-time, as well as a view of your team’s location as they move from job to job each day.

ezServiceHUB field service management app

Task Manager

Keep on top of Customer and Site tasks with the help of reminder email and SMS notifications.

Use the task boards for public and private team or individual task management.

ezServiceHUB task manager

Jobs

Jobs can be created on the software or the ezService App. Get real time updates of Jobs on route, WIP (work in progress/ in progress) declined, reassigned and completed. Manage reactive or planned Jobs. Jobs can also be split between field workers.

ezServiceHUB Job Management software

Schedular

Drag & drop Scheduler. View field worker’s scheduler by day, week or month. No more double booking. Clear calendar overview of job scheduled, dispatched, WIP and completed including- unassigned future jobs and annual leave. Easy one click Job dispatch feature.

ezServiceHUB dashboard

CRM

All Client details stored in one secure location including all Service history generated from ezService App as well as notes and Accounts*.

*Available on ezPro

ezServiceHUB site details