Catering Equipment Software

Catering equipment management software is a specialized field service management system designed for businesses that install, maintain, and repair commercial kitchen equipment. The software streamlines your entire workflow from job scheduling to invoicing by connecting your office team, mobile engineers, and customers in one cloud-based platform.

The system works by automatically scheduling maintenance visits, dispatching jobs to mobile engineers via smartphone apps, tracking real-time job progress with GPS, and enabling technicians to complete digital forms, gas safety certificates, and customer signatures on-site. All data syncs instantly back to your office for immediate invoicing and record-keeping.

Yes, professional catering equipment software is designed to manage both planned preventative maintenance and reactive emergency calls. The system allows you to create automated maintenance schedules for each piece of commercial kitchen equipment (cookers, refrigeration units, coffee machines, etc.) while also providing rapid job logging tools for urgent breakdown calls.

When equipment failures occur, the software's GPS tracking helps dispatch the nearest qualified engineer, while planned maintenance contracts can be set up with daily, weekly, monthly, quarterly, or annual service intervals to prevent costly downtime in commercial kitchens.

Yes, modern catering equipment software includes offline functionality specifically designed for commercial kitchen environments where network connectivity can be unreliable. Engineers can continue working, completing forms, recording time, taking photos, and gathering customer signatures even without internet connection.

Once the mobile device reconnects to the network, all data automatically syncs back to the office system in real-time. This ensures no job information is lost and maintains productivity even in challenging signal environments like basement kitchens or remote locations.

Catering equipment software streamlines compliance management by providing digital gas safety certificate templates and maintenance checklists directly on mobile devices. Engineers can complete required documentation on-site, capture customer signatures digitally, and automatically store certificates in the customer's equipment history.

The system maintains complete audit trails for all commercial kitchen equipment, tracks certification expiry dates, and can automatically schedule renewal visits. This ensures your catering equipment business stays compliant with gas safety regulations while reducing paperwork and improving documentation accuracy.

Catering equipment management software can handle virtually any type of commercial kitchen equipment including:

- Commercial cookers, ovens, and ranges

- Coffee machines and beverage dispensers

- Refrigeration units and walk-in freezers

- Dishwashers and warewashing equipment

- Fryers and grills

- Ice machines and dispensers

- Ventilation and extraction systems

- Complete commercial kitchen installations

The software allows you to store detailed asset information, service history, warranty details, and maintenance schedules for each piece of equipment across multiple customer sites.

Yes, professional catering equipment management software typically integrates with popular accounting packages including Xero, QuickBooks, Sage Business Cloud, Sage Intacct, Sage 200, and Big Red Cloud. These integrations automatically sync customer data, invoices, credit notes, and payments to eliminate double data entry.

The integration ensures your financial records stay accurate and up-to-date while reducing administrative overhead. When jobs are completed in the field, invoices can be automatically generated and pushed to your accounting system, streamlining your entire financial workflow from job completion to payment collection.