Medical Equipment Service Software | EzManagement | IE & UK

ezServiceHUB

Medical Equipment Service Software

Job Tracking Process

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1. Log Job

Job gets assigned to the engineer on the Scheduler.

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2. Field Worker receives Job on App

A notification goes to the technician's device and the ServiceJob App.

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3. App Automates time & parts used on Job

The ServiceJobs App tracks the travel and labour hours plus any Parts used.

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4. Get Real-time view of Jobs

On the live GPS tracker, you will see a real-time view of each engineer and job location on the software.

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5. Complete worksheets & forms fast

Since all the job details are pre-filled on forms, the field worker can complete work documentation rapidly

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6. Real-time data sync to office

ServiceJob App syncs with the software allowing data to get stored and recorded instantly in the company's database

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7. Automatic Time sheets & Invoices generated

The Job status will change to - Completed on App - this call will now be ready for invoicing back in Office in real-time & the Timesheet generated

Field workers can work offline if network connection drops

Once connected everything syncs back to OfficeBook a free 30 minute demo!
Medical Devices Field service software

Medical Equipment Maintenance and Reactive Service Jobs

  • Maintenance contracts and reactive calls across a range of medical equipment can be quickly scheduled and dispatched in bulk daily or in advance. Emergency medical equipment calls can be prioritized and nearest available technicians assigned instantly.
  • Live GPS tracker for job location and technicians with real-time job notifications sent to the technician's App - critical for urgent medical equipment repairs
  • (ezPro) Create templated Quotes for medical equipment services so information doesn't have to be repeated and prices can be adjusted according to customer requirements
  • (ezPro) Track and set prices for every medical device part used and hour worked whilst on site with automatic profit/loss calculations
Manage All Your Locksmith Service Jobs Quicker

Complete Medical Device Asset Management

  • No more paperwork - technicians can complete electronic worksheets, compliance certificates, and safety reports quickly on the App
  • Medical equipment asset tracking - maintain detailed records of device serial numbers, service history, warranties and compliance status
  • Field workers can add new or follow-up jobs directly from the ServiceJobs App for continuous medical equipment monitoring
  • Collect customer signatures & add multiple images on compliance documents and service reports
  • Travel and labour time is automated for instant engineer timesheets with accurate job costing
  • ServiceJobs App is native - without network coverage engineers can still complete medical equipment service work. App automatically syncs back to office once coverage resumes
  • Industry compliance management - ensure all medical device servicing meets safety and regulatory standards

Quote, Invoice and Payments for Medical Equipment Services

These features available on ezPro only

With ezPro the Quote to Job to Invoicing process is seamless & instant - get cash in quicker!

  • Create your up-front pricing, anything from a half-hour or hourly or flat rate by job
  • Unique approvals-based quotation system - create a job directly from a quote
  • All travel, labour and parts costs are recorded automatically on the job
  • Generate customer statements, sales receipts, debtors list and sales book for any date range
  • Invoice single or multiple jobs per site or multiple sites on the same invoice
  • Use Customer Portal so Client can make instant payments (Stripe)
Quote, Invoice and Payments

Check out our products to find out which
works best for your company needs

Lite

ezLite

Automated Field Service Scheduling and Dispatch software

Ideally for Service Companies who need to track their onsite service and reactive calls and keep on top of paperwork

Check it out!
Pro

ezPro

End to End Field Service Management

From Quotes, to Job Management to invoicing and payments + also integrates with leading Accounting packages

Check it out!

Book Free Demo to see the
ezServiceHUB Medical Devices Field service software.

Free
30 Mins
demo

ezPro third-party integration with Accountancy packages available with:

  • Xero
  • Quickbooks
  • Sage Business Cloud Accounting
  • Sage Intacct
  • Sage 200
  • Big Red Cloud

Sync Customers + all Invoices, Credit Notes & Payments to your preferred accounting packages.

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    Frequently Asked Questions

    Medical equipment service software is a digital solution designed to manage the maintenance, repair, and compliance tracking of medical devices. It helps healthcare service providers schedule jobs, track assets, and ensure equipment remains fully operational and compliant.

    It is used by service providers, hospitals, biomedical technicians, and companies responsible for the installation, inspection, and maintenance of healthcare and diagnostic equipment.

    The software provides automated reminders for preventative maintenance, calibration logs, service history, and regulatory reports. This ensures all medical devices meet industry standards like ISO 13485 and healthcare safety guidelines.

    Absolutely. You can set up recurring maintenance schedules for each piece of equipment. The system automatically notifies technicians when services are due, reducing downtime and improving reliability.

    Yes. Most medical equipment service platforms include a mobile app where technicians can receive jobs, update service notes, upload photos, and capture digital signatures on site, even offline.

    After completing a job, the software can generate invoices automatically. It also tracks parts, labour, and travel costs, allowing you to manage billing accurately and speed up payment collection.
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