Seamless Reactive and Ongoing Maintenance Management

In the critical domain of fire safety, timely and meticulous maintenance is a non-negotiable necessity. Our Fire Protection service software empowers you to schedule and dispatch jobs to the right engineers effortlessly, ensuring seamless operations. Whether it’s ongoing maintenance and sustaining works on systems like Fire & Sprinkler Systems, Hose Reels, Hydrant systems, Gas suppression, or fire alarm systems, our software enables you to create high-tier service performance for your clients.

Reactive calls can be swiftly scheduled and dispatched in bulk, daily or automated, allowing you to respond promptly to emergencies. Live GPS tracking keeps you informed about job locations and technician movements, while real-time job notifications are sent directly to the technician’s App, ensuring efficient coordination and minimising delays.

Streamline Asset Management, Compliance, and Invoicing

Ez Management offers two product solutions:

1. ezLite – a powerful easy-to-use maintenance management system that handles maintenance, reactive calls, and field asset management without billing. This product smoothly works alongside existing in-house ERP systems, providing a dedicated solution for field management.

We also collaborate with companies to customise their asset forms for industry compliance, ensuring seamless ongoing operations.

2. ezPro solution which takes your fire safety operations to the next level, offering end-to-end Field Service Management. With ezPro, you can streamline the entire workflow, from generating templated Quotes to Job Management, Invoicing, and Payments, seamlessly integrating with leading Accounting packages.

Electronic Asset Management is a breeze with ezPro, allowing you to maintain comprehensive records of all your Fire Protection and Fire safety assets, complete with detailed histories per customer. Compliance is paramount, and our platform enables you to collect customer signatures and upload multiple images on documents, ensuring transparency and accountability.

Moreover, travel and labour time are automatically tracked, eliminating the hassle of manual timesheets and ensuring accurate billing. And in the event of network disruptions, the native ServiceJob App allows engineers to continue working seamlessly, with data automatically syncing back to the office once connectivity is restored.

Elevate your Fire Safety Systems Maintenance operations

Take your Fire Safety Systems Maintenance operations to the next level with our innovative ezLite and ezPro software solutions. Schedule a FREE 30-minute demo now to explore how our comprehensive offerings can revolutionise your business, guaranteeing maximum efficiency, compliance, customer satisfaction, and profitability.