Fire & Security & Alarm Management Software | EzManagement - Leading Field Service Software

ezServiceHUBFire & Security &
Alarm management
software

We've got your Fire & Security company operations covered

ez Management has been working with successful Fire and Security organisations for over 20 years, and our ezServiceHUB and App solution is trusted by hundreds of leading Fire and Security Companies.

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Access Control

Monitor your Customers' Access control systems and manage security installers, anytime, from a single device.

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Fire & Intruder Alarms

Automate all your Fire & intruder alarm equipment maintenance so your engineers and technicians never miss another service job again

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CCTV Installation & Man Guarding

Add Zones & Locations on installation quotes & covert a Quote instantly into a Job showing all parts for your engineers and technicians. Jobs can be spilt into projects over time & invoiced, incrementally if required.

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Alarms Management & Electrical Installations

Quote new installations, manage ongoing maintenance calls and create FREE regulatory forms & certificates (NSAI, NSI, SSAIB, NACOSS) on the ServiceJobs App. Add Keyholders from the App

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Gate Automation

Automate your scheduling and monitoring installation process. Use pricing schemes to price jobs accurately using templates. Send engineers audible notifications whenever a new job is added.

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Emergency Lighting

Improve workflows for every aspect of your Fire & Security company. Complete Emergency Lighting certificates and forms on the App & send to client in real-time. Make invoicing and customer payment easier.

Job Tracking Process

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1. Log Job

Job gets assigned to the engineer on the Scheduler.

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2. Field Worker receives Job on App

A notification goes to the technician's device and the ServiceJob App.

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3. App Automates time & parts used on Job

The ServiceJobs App tracks the travel and labour hours plus any Parts used.

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4. Get Real-time view of Jobs

On the live GPS tracker, you will see a real-time view of each engineer and job location on the software.

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5. Complete worksheets & forms fast

Since all the job details are pre-filled on forms, the field worker can complete work documentation rapidly

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6. Real-time data sync to office

ServiceJob App syncs with the software allowing data to get stored and recorded instantly in the company's database

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7. Automatic Time sheets & Invoices generated

The Job status will change to - Completed on App - this call will now be ready for invoicing back in Office in real-time & the Timesheet generated

Automate all your Fire & Security installations, service and repair jobs

  • Create planned maintenance contracts for each customer at the site level
  • Automatically create daily weekly, monthly, quarterly, and annual visits & add to the Scheduler
  • Assign and allocate the right technical engineer with the right skills
  • Technical engineers get the correct documentation per job/asset on their device. They can also view Files added to the Job
  • Complete installation documentation including location survey, system design, commissioning, testing, as fitted document, system log book etc.
  • All routine maintenance service History, parts used etc available on the App

Know what's happening on all your Fire & Security Jobs in real-time

  • Store Fire & Security information specific to each customer - Control panel, Digi Type, URN number, Monitoring station info etc
  • View all current & future service & installation jobs
  • Complete all Fire & Security related forms and certificates on the App & send to client in real-time with signatures & images
  • Check Client service and asset history
  • Create reactive calls on App as well as follow-up jobs to generate more revenue
  • Add & view Keyholders if required
  • View all parts required for Jobs
  • Timesheets are automatically generated by the App in the office software. Check times spend on Jobs

Quote, Invoice and Payments

These features available on ezPro only

With ezPro, the Quote to Job to Invoicing process is seamless & instant - get cash in quicker!

  • Create your up-front pricing, anything from a half-hour or hourly or flat rate by job
  • Generate customer statements, sales receipts, debtors list and sales book for any date range
  • Unique approvals-based quotation system - create a job directly from a quote
  • Invoice single or multiple jobs per site or multiple sites on the same invoice
  • All travel, labour and parts costs are recorded automatically on the job
  • Use Customer Portal so Client can make instant payments (Stripe)
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Check out our products to find out which
works best for your company needs

Lite

ezLite

Automated Field Service Scheduling and Dispatch software

Ideally for Service Companies who need to track their onsite service and reactive calls and keep on top of paperwork

Check it out!
Pro

ezPro

End to End Field Service Management

From Quotes, to Job Management to invoicing and payments + also integrates with leading Accounting packages

Check it out!

Book Free Demo to see the
ezServiceHUB Fire & Security & Alarm management software.

Free
30 Mins
demo

ezPro third-party integration with Accountancy packages available with:

  • Xero
  • Quickbooks
  • Sage Business Cloud Accounting
  • Sage Intacct
  • Sage 200
  • Big Red Cloud

Sync Customers + all Invoices, Credit Notes & Payments to your preferred accounting packages.

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