01

The Job Schedule and Dispatch process is simplified & automated – NEVER MISS A SERVICE CALL AGAIN

Going with a fully automated field service software like ezServiceHUB makes it a lot easier for field service office workers to schedule and dispatch new jobs to engineers and technicians, as all is automated and is done in minutes.

Maintenance calls will never get missed & each day you can bulk dispatch jobs & even set dispatch times, so if you are out of the office the software will automatically dispatch ALL your Jobs for that day automatically!! You can create digital work orders, assign them to the engineer with the right skills, auto-generate work orders for recurring work with checklists, and convert job requests directly into to-do jobs.

As soon as a job is scheduled and dispatched to the technician, he is notified with all the job details via SMS or email. In addition, you can send job details to the customer too, informing them when the technician will arrive. Scheduling is a very quick & simple drag and drop process that allows you organise work orders effectively.

03

Service Job data entry goes from manual heavy intensive paperwork to digital electronic documentation

Cloud-Based service business management software and Apps like ezServiceHUB and ServiceJobs, will upgrade your management into a fully digitalised paperless solution. Find information quickly & instantly for jobs, clients and auditors & because it’s cloud – check at any time! NO More filing cabinets, stuck in offices!

Reduce the stress & time filling out paper documents because with electronic documentation, all the main detail are automatically completed – from Quotes, to Work sheets & forms on the mobile App to generating invoices. You can create quotes from field or office and then send them to customers automatically email will all the relevant documents already attached – no more searching files. In a similar way invoices are automated from the mobile App customisable prices and trackable labour and parts expenses.

The ezServiceHUB automates all the hard work for you!

05

The field worker data is synced into the office automatically.

If you use a service management software package like ezServiceHUB, you’ll never have to wait for the field technicians to come and hand in all the paperwork so you can update the job statuses & calculate their timesheets. This software Does it automatically for you!! Using the service mobile app, field workers can enter data, mark jobs as completed, collect customer signatures and if required even generate invoices from their smartphone, and all that is synced to the office in real time.
Some field service management apps like ServiceJobs allow workers to work even when the connection drops, information is synced automatically when the connection is restored.