WHITE PAPERS

ROI from Field Service Management Software (FSM) is Quantifiable

by Admin
ROI from Field Service Management Software (FSM)

The introduction of Field Service Software has revolutionised the work processes of organizations with Field workers. By automating tasks that were historically manual and paper-based, service based organisations are seeing huge benefits right across the board.

The great news is that these benefits are not industry-specific; the only prerequisite is that you have mobile workers away from your office. FSM Software is the key to enable your service organization to become more efficient.

Let’s look at how it has been proven to benefit service management organizations

Better resource allocation - awareness of where your organisation operates geographically enables resources to be allocated more efficiently. Using Field Service Management software, you will see where each job is located; what type of job it is and with the click of a button allocate the right person or team to the job(s) and sites.

Agile scheduling - scheduling of job lists is never a one-time task, access can be denied to field workers; jobs pushed back or brought forward by your clients and relying on paper-heavy processes (a whiteboard/paper diary, etc.) makes it a difficult and time-consuming task to solve these constant crises. Visibility of your entire work diary in one centralised location with the ability to allocate or reschedule jobs by clicking a button and sending a notification to your workers will provide massive time savings as well as full transparency of what is happening by day, week, or month.

Accuracy of work – enabling each worker in the field ( engineers, technicians, etc) to have all of their job-specific documentation on their mobile device with them at all times ensures work is completed fast and effectively by your field worker and thereby saving considerable time and money. The need to have 2nd/3rd fixes/calls will massively decrease when your field worker arrives at a job and with the mobile App, knows exactly what needs to be completed on every visit quickly & efficiently.

Invoicing – typically it is invoicing which can be held up massively by the paper trail - completed work documentation arriving from one/all of your field workers at once, leads to inevitable bottlenecks and admin teams frantically playing catchup. FSM software will capture and record everything from hours worked, parts used electronically and when a job is completed the App will sync back all the necessary information instantly to your office staff to action for invoicing - resulting in not only a quick invoice turnaround but also accurate invoicing every single time.

Read: Paper-heavy Processes are limiting your business...

The importance of being able to access information is the biggest asset a company can have, in a world where we have been shown that agility and adaptability needs to be at the centre of your business, you will never be without vital information your organisation needs

All these efficiency savings will contribute to a more accurate and more productive field service organisation. Saved time as we know equates to saved money and it’s up to each business then how to use that money to build the business.

findServiceImage

Going from Paperwork to Digitalisation

Subscribe To Our Newsletter

Get news on our latest products and ongoing updates.

    In conclusion, look for a simple to use Cloud-based system to provide a highly effective job tracking software solution or a full end-to-end job management software solution ( from Quote to Invoice) that is cost-effective and easy to learn.

    Cloud-Based Field Service Software Access Anywhere While on The Move.

    BOOK DEMO
    pic
    Simplify your way of working and automate your field service management
    workflows. HERE to view ezServiceHUB products

    Related Posts

    article1

    CASE STUDIES & FEATURES

    Using the ezServiceHUB - personal experience

    A field service admin worker shares her personal insights about transitioning from a manual paperwork process to using a field service software and App process to manage many service calls and engineers.

    Read more
    article1

    CASE STUDIES & FEATURES

    Commercial & Industrial Refrigeration & Air

    The MD of a Refrigeration and Air Conditioning company shares his insights about moving from a manual paperwork process to an automated field service software system.

    Read more
    article1

    CASE STUDIES & FEATURES

    Fire & Security Solutions

    Operations Manager Lee Hunt form Fire & Security Solutions explains how the single platform ezServiceHUB  helps manages his Installations, PPM and reactive calls.

    Read more

    EZ Management Software

    Clients & Partners who trust EZ Management

    Subscribe To Our Newsletter

    Get news on our latest products and ongoing updates.

      Input this code: captcha